From a cracked screen to a computer that won't boot, we diagnose the actual problem first — then fix it, upgrade it, or tell you honestly if it's not worth it.
If your machine barely meets the minimum specs for a Windows 11 upgrade, or is aging out of support on Windows 10, we'll flag that clearly before doing any work — so you're deciding with full information, not finding out after the fact.
We quote after the free diagnosis, not before. Straightforward repairs are flat-rate; jobs that combine more than one repair on the same machine are billed as a single combined labor rate rather than stacked separately.